Loved ones are welcome again.
It’s been a hard year. During the COVID-19 pandemic, our community has faced a number of new challenges as we have worked to protect each other’s health and well-being. Perhaps one of the biggest of those challenges has been separation from others – whether that means forgoing in-person gatherings, grabbing coffee with a friend or visiting a loved one who is receiving care at the hospital.
As we come closer than ever to putting the pandemic behind us, we are pleased to announce that our visitation restrictions are relaxing, and loved ones are welcome again. We know that it has been difficult to be apart from family and friends who are receiving care, and we want to thank you for your patience and understanding while restrictions were in place to protect the health of our patients and staff.
We are so pleased to welcome our patients’ loved ones back to the hospital to visit. Our updated visitor policy can be found below.
It’s been a hard year. Let’s make the next one better…together.
Care Partner Policy During COVID-19
Lourdes Health has a limited care partner visitor policy in accordance with Washington State Hospital Association and to facilitate compliance with CDC guidelines to prevent the spread of COVID-19.
Care partners are a friend or family member who assist the patient with self-care and medical decision making. Care partners are limited to those essential to the patient’s mental and physical wellbeing and care. Allowed exceptions include:
- Inpatients without a diagnosis or symptoms of COVID.
- Minor children under the age of 18.
- Patients receiving end-of-life care.
- Patients who require complex discharge planning, caregiver education and/or training by hospital.
- Patients with a mental incapacity or disorder that cannot be advocated for by phone or video chat.
- Patients undergoing surgical procedure or procedure requiring sedation.
- ED, Outpatient Procedure or Therapy or Clinics.
Care partners can be designated at the time of patient registration. Care partners must follow hospital COVID-19 safety requirements. Patient’s families and spiritual advisors are encouraged to communicate with Lourdes patients through phone or video chat. Healthcare staff will assist in facilitating communication. Thank you for your cooperation as we continue to provide high quality care and help ensure your safety.
We have limited entry points to the hospital and are screening everyone – employees, providers, patients and the limited permissible visitors currently allowed – who enters the building. The following provides additional detail about both safety measures:
Limited Entry Points:
Clinic & Therapy Patients: For patients with appointments at our pulmonology, cardiology, rheumatology, and neurology clinics as well as patients here for physical, speech and occupational therapy, please use the Joint & Spine entrance.
All Other Patients: Patients here for emergency care, surgery, laboratory or imaging services please enter using our emergency department entrance. This entrance is open 24 hours a day.
All other entry points will be closed until further notice.
All patients, visitors and staff entering the hospital will be screened with questions regarding respiratory symptoms and travel history, per CDC recommendations. Patients with symptoms will immediately be provided masks and managed per CDC guidelines. Based on the screening, visitors may also be asked to take their temperature, speak further with someone, or come back at a later date. Screening will occur upon every entry.
We want to reassure our communities that it is safe to come to the hospital should you or your family need care. We stand ready to serve you.
For up-to-date information about COVID-19, visit www.cdc.gov