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Important Update: New Patient Portal Coming Soon for Lourdes Health

Lourdes Health is launching a new patient portal, powered by InteliChart. This resource will give patients access to their medical records, beginning April 20, 2026.

What You Need to Know

  • Our current patient portal, managed by Syntellis, will be sunsetting on April 30, 2026.
  • Medical records from the current portal will not transfer to the new patient portal.
  • Patients who wish to keep copies of their existing medical information should download their records before April 30, 2026.

What Action Should I Take?

We strongly encourage all patients who currently use the patient portal to:

  1. Log in to the current portal before April 30, 2026.
  2. Download or save your personal medical records for your records by following the steps below.

After April 30, 2026, your information will no longer be accessible through the current portal.

How to Download Records

  1. Log in to https://communicator.syntellis.com.
  2. Once logged into the patient portal, access the health record you want to download by clicking the "DOWNLOAD MY DATA" icon from the home screen.
  3. Next, click "Download Health Data."
  4. Under the "Download Health Data" section, select PDF or XML for the download format. Click the "BlueButton Download my data" icon to generate the CCD document. Note: If required by your browser, click "Yes" to view the exported file.

Note: Any patient data that you download from the portal is marked as "sensitive." This indicates that the file contains protected health information (PHI).

Need Records After April 30?

If you do not download your records before the portal sunsets, you may request copies of your medical records through our third-party medical records administrator, Verisma.

Instructions for requesting records can be found here: Medical Records.

TWO patient portals for your convenience

Lourdes Clinic Portal

Access your healthcare information for your visit to any of Lourdes Clinics. Anytime. Anywhere.

  • View upcoming appointments
  • Email your provider
  • Access lab results & health data
  • Update your contact & insurance information
  • Read & print important forms

LOGIN

NEED TO REGISTER?
Please contact your physician’s office to receive an email invitation to register for the Lourdes Clinic Portal.

Worry-Free
Your email/username will never be shared or sold and is used solely for the purpose of authenticating your online health record account. Once enrolled, your health information is encrypted in compliance with government regulations for all medical information.

Need Assistance?
If you need help accessing Lourdes Clinic Portal, please contact your Providers office.

Follow My Health® Patient Portal
Lourdes Follow My Health® Users: Please visit Follow My Health® to access your medical history for Lourdes clinic visits prior to February 5, 2019.

Lourdes Hospital Portal

Online service to access your personal health records when admitted to Lourdes Hospital.

  • View your health record online
  • Record your own personal health notes
  • View or request lab and other test results
  • Review hospital discharge summaries
  • Review medications
  • Access medically reviewed information

LOGIN

One of the most convenient features of My Health Record is the online Personal Health Record (PHR). The PHR allows you to store, view, and update all your health information in one secure place. Only you can decide who has access to your medical history, which ensures your privacy. You can also use it to help manage the health of someone you care for, with their permission.

Paper Copies of Records
If you are unable to access your medical records using My Health Record or you need a paper copy, you will need to complete a Records Request form available online here.

Medical Record Requests
Please complete the release of information and submit by fax, mail or e-mail:

Questions call: 866.278.1770 

Or scan:

Follow My Health® Patient Portal
Lourdes Follow My Health® Users: Please visit Follow My Health® to access your medical history for Lourdes Hospital stays prior to February 12, 2019.