Lourdes Billing & Financial Assistance

Pay Your Bill ONLINE

Pay your Lourdes medical bill ONLINE – It’s easy! Be sure to have your patient account number handy.

To pay a bill for Lourdes Medical Center, Lourdes Counseling Center or one of Lourdes Physician Clinics, please choose ONE of the following:

Medical Center
If your Patient Account Number begins with the letter “L” –
 CLICK HERE 

Counseling Center
If your Patient Account Number begins with the letter “Z” –
 CLICK HERE 

Physician Clinics
If your Patient Account Number is made up of ONLY NUMBERS –
 CLICK HERE

Occupational Health
Online payments for occupational health services will be available in the near future.

You May Receive More Than One Bill

Even if your appointments are on the same day, you may get more than one bill when: 

 • You receive medical care at more than one of our Lourdes locations

 • You receive medical care at more than one of our Lourdes offices

Available Payment Methods

Lourdes accepts the following forms of payment:

Credit card and Debit card – Visa, Master Card, American Express or Discover

Personal Check – Mailed or presented in person at the Business Office

Money Order – Mailed or presented in person at the Business Office

Cash – Presented in person at the Business Office

Trouble Paying Your Bill?

In keeping with our mission and values, Lourdes is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable.

Financial Assistance Application – English
Financial Assistance Application – Spanish
Financial Assistance Policy
Financial Assistance Policy – Summary

Different Ways to Pay Your Bill

Lourdes Financial Counselors will discuss ways to help you pay your Lourdes bill.

• Discounts for uninsured patients or cash payments
• Alternative payment arrangements
• Financial assistance (explained below)

What is Covered by Financial Assistance?

Financial assistance is available to cover medically necessary services provided by Lourdes.  These services may include hospital care, outpatient services, and emergency room services.

Who is Eligible for Financial Assistance?

Financial assistance is intended for patients who:

• Cannot afford or do not qualify for health insurance
• Have very limited financial resources
• Have incurred sizable medical bills that are beyond their ability to pay

How is Eligibility for Financial Assistance Determined?

Eligibility will be determined based on your household income. You will be asked to provide this information on a Financial Assistance Application.

Financial Assistance Application – English
Financial Assistance Application – Spanish

Examples of documentation that will be required are pay stubs, tax return forms, bank statements, and medical bills owed.

Participation in Government and Community Programs

No single organization can meet the needs of all patients who are unable to pay their medical bills. For this reason, we ask patients without insurance coverage to take advantage of all programs that can assist them. This helps Lourdes keep available resources for patients who cannot get other financial help.

Need Us to Help?

If you need help paying your Lourdes medical bill, please contact a Financial Counselor at Lourdes Medical Center admissions desk. 

• We’ll help you find options for paying your bill
• Review your eligibility for financial assistance
• Verify your financial need
• Review other financial help available to you, i.e. local, state and federal health care programs

Contact Us

Lourdes Financial Counselors
Lourdes Medical Center
520 N. 4th Ave.,
Pasco, WA 99301

HOURS
Monday – Saturday 9:00am – 9:30pm 
Ph (509) 546-2361
Fax (509) 542-3065
cynthia.haugen@lourdesonline.org
aide.rodriguez@lourdesonline.org

We offer financial counseling to help address any financial concerns you or your family members have regarding your Lourdes bill. Our financial aid policies can be found in the registration department, and available upon request. We are dedication to working with you, our patient, in a compassionate and caring manner. We are committed to helping you identify options for resolving your financial obligations.

Contact Us

For questions, concerns or payment, contact or visit us. We are happy to assist you.

Lourdes Business Office
516 Margaret St. Suite 1
Pasco, WA 99301 | Directions
Ph (509) 546-2359
Fx (509) 542-3032

HOURS
Monday – Friday 9:00–4:30pm